Privacy Policy

PRIVACY POLICY

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ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our purchase and sale process, we collect the personal information you provide us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet protocol address (IP address), which allows us to obtain more details about the browser and operating system you use.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.


ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to us collecting your information and using it for that purpose only.

If we ask you to provide us with your personal information for another reason, such as marketing, we will ask for your explicit consent or give you the option to decline.


How can I withdraw my consent?

If after giving us your consent you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at shop@lylan.ch or by mail at: LYLAN Sàrl Rue du Grand-Pré 16, Geneva, GE, 1202, Switzerland


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our General Terms and Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in the Shopify general application. Your data is stored on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted according to the payment card industry data security standard (PCI-DSS standard). Information related to your purchase transaction is retained as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our store and its service providers.

For more information, please see Shopify's Terms of Service here or the Privacy Policy here.


ARTICLE 5 – THIRD-PARTY SERVICES


Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.

Regarding these providers, we recommend that you carefully read their privacy policies so that you can understand how they will process your personal information.

It should not be forgotten that some providers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information that was used to complete the transaction could be disclosed under United States legislation, including the Patriot Act.

Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and Use of our website.


Links

You may be prompted to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.


ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, stolen, accessed, disclosed, altered, or destroyed in an inappropriate manner.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS standard requirements and implement additional standards generally recognized by the industry.
COOKIES

Here is a list of cookies we use. We have listed them here so that you have the option to choose whether or not you want to allow them.

_session_id, unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the next day. Calculates the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, indefinite if the store has a password, it is used to determine if the current visitor has access.


ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor under your care to use this website.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.


QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, change, or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Standards Officer at shop@lylan.ch or by mail at LYLAN Sàrl

[Re: Privacy Standards Officer]

[Rue du Grand-Pré 16, Geneva, GE, 1202, Switzerland]

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